The Importance of Product Training

The Importance of Product Training

Damian e-learning

The Importance of Product Training Your salespeople need to have a thorough understanding of the products and services that you offer to customers. They might be able to pick up some of this knowledge on-the-job, but the more effective approach is to create product training. When thinking about product training, it’s helpful to clarify what is meant by product knowledge. …

Customer Service Skills Your Employees Should Have and How E-Learning Can Help

Customer Service Skills Your Employees Should Have and How E-Learning Can Help

Damian e-learning

Customer Service Skills Your Employees Should Have and How E-Learning Can Help Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. This highlights the importance of good customer service skills. Even the worst situations can be turned …

7 E-Learning Trends for 2022

7 E-Learning Trends for 2022

Damian e-learning

7 E-Learning Trends for 2022 What e-learning trends do you need to look out for in 2022 and beyond? With the corporate training landscape continuing to evolve at a rapid pace, it is an interesting time to look at this question. New technologies are becoming increasingly available, for example, plus there are rising expectations from learners, training professionals, and senior …

6 Tips to Use Adaptive Learning in Your E-Learning Courses

6 Tips to Use Adaptive Learning in Your E-Learning Courses

Damian e-learning

6 Tips to Use Adaptive Learning in Your E-Learning Courses In the final blog of this three-part series, we have tips to help you integrate adaptive learning in your organisation. Adaptive learning is all about creating personalised experiences for learners to improve engagement and training outcomes. In previous blogs, we looked at when and how to use adaptive learning in …

14 Benefits of Adaptive Learning

14 Benefits of Adaptive Learning

Damian e-learning

14 Benefits of Adaptive Learning Adaptive learning involves implementing a personalised e-learning model. This enables learners to focus on areas where they need to improve their skills or knowledge, while skipping content areas where they are already strong. There are several different approaches to delivering adaptive learning content. You can give learners a pre-training assessment, for example, with the results …

When and How to Use Adaptive Learning And When You Shouldn't Use It

When and How to Use Adaptive Learning, And When You Shouldn’t Use It

Damian e-learning

When and How to Use Adaptive Learning, And When You Shouldn’t Use It Experiences are an increasingly important focus area for businesses in all sectors. A lot of the discussions that take place about experiences focus on the customer experience, or CX. However, employee and learner experiences are important too. Optimising and improving the learner experience is the central principle …

The Business Costs of Poor Training

The Business Costs of Poor Training

Damian e-learning

The Business Costs of Poor Training In some businesses, training is viewed as a cost. As with most costs, the objective is usually to keep them to a minimum. When it comes to training, this often means reducing the quality to meet a cost objective. Of course, reducing the quality of training is not the desired outcome, but it is …

Using Data Visualisations in E-Learning – the Benefits and Top Tips

Using Data Visualisations in E-Learning – the Benefits and Top Tips

Damian e-learning

Using Data Visualisations in E-Learning – the Benefits and Top Tips One of the main goals when creating e-learning courses is to make the information as easy to understand as possible. It is also important to make your course as engaging as possible. There are various ways you can do this, from including scenarios to making the course mobile-friendly to …

Understanding the 4 Types of Gamers to Improve Learner Engagement with Gamification

Understanding the 4 Types of Gamers to Improve Learner Engagement with Gamification

Damian e-learning

Understanding the 4 Types of Gamers to Improve Learner Engagement with Gamification Gamification is often seen as a must-have element in high-quality e-learning courses. There are good reasons for this. Gamification elements increase learner engagement, and they enhance satisfaction rates. When used correctly, they can also be excellent teaching tools, facilitating the learning process and helping learners grasp the topic. …